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What should I do if my email address or personal details change?

If your name or address changes please write to us at the address shown on our contact us page. If your name has changed you will need to provide documentary evidence of this change.

If you've changed the email address you use for your online account, please make sure that you update your account details.

Who do I contact for more information and help?

Please contact us for any query you may have about the service. For specific questions about signing up to the service and logging in, please see the sign up and log in FAQ page.

I haven't got an adviser. Who shall I call if I need advice?
If you haven't go a financial adviser, you can find one at www.unbiased.co.uk.